Sunday, December 25, 2011

...The Difference between Amateurs and Professionals

I noticed that the cover of this street cabinet was open and the telecoms and cable TV wiring inside was exposed. I called BT to report it, and within ten minutes, on a Saturday afternoon, an Openreach van was outside and its driver was calling me to check its precise location.


Once he had taken a look at it, he said it wasn't a BT installation and I should report it to Virgin Media instead, as it is probably one of theirs.  Virgin doesn't have a number on their website to report damaged street furniture like cabinets, but they do have a web form to fill in.


I'm not a Virgin Media customer, but I didn't like the idea of my neighbours having their service disrupted, so being a good citizen I reported it.
Street Cabinet  


That was six weeks ago, and the cabinet is still open!

Comments (0)